The csv file of bookings exported from the following insurance are supported by Duet WebApp:
1. MCM, R2MD, LogistiCare
2. National Med Trans
Note: Insurance companies may use different software to collect ride bookings from their members. Hence their booking files can have different formats and labels, and need to be mapped and processed accordingly. The ride booking files from the insurance names on the above list have been mapped by Duet, and you can find their names on the dropdown list of the insurance company when importing file in the Duet WebApp.
If you have a new insurance file format that is not listed on here or you run into any issues of importing the listed insurance's booking files , please contact your Duet contact for help.
Updated: August 10, 2020