You will need to minimally verify your email, phone number and add a payment before you can schedule a carpool or a shuttle ride.
1. Verify your email or phone number
Verification panel is under your Duet profile or account settings. To access it, you will need to go to
Menu > View Profile > Verifications
In the verification panel, tap Email to send a verification link to the email registered to your Duet account. Tap Mobile and then follow the on screen instructions to complete the phone verification.
2. Add a payment
Tap Menu > Payment & Passes > Credit card
Enter your credit card info in the screen.
Note: We DO NOT take your credit card information and neither do we store this information. Instead we use a third party credit card processing agency (Stripe) who is specialized and certified to handle credit card information. Your credit card information entered here will go directly to Stripe who will safe guard it, and use it to process the charges according to the fees that we send to them through their secure API.
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